This Sports Support role is responsible for providing a high level of response to the customers of clients.
€20500 - €23000 per annum
As a Sports Support, you will:
- Ensure customer satisfaction by providing timely and accurate information.
- Follow prescribed problem resolution procedures.
- Handle customer's queries arising from the client's products.
- Support customers on product queries and return/exchange of apparel items.
The ideal candidate will meet these requirements:
- Fluency in French and English, both verbal and written.
- Experience in dealing with customer queries and problems.
- Well-organized, accurate and detail-oriented.
- Excellent customer service and enjoy working in a team environment.
- An excellent phone etiquette.
- A passion for the sports industry.
In return the company offers:
- A competitive salary.
- 20 days annual holiday 9 statutory days entitlement.
- Performance-based bonuses.
- Discount website with various offers.
- Benefits including pension, life assurance, education allowance, discounts on gym memberships.
- Free parking and on-site canteen.