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Food & Beverage Shift Manager

by:  The Marker Hotel

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This is a superb opportunity for a high calibre Food & Beverage Shift Manager to join the hotel team of The Marker Hotel, a luxury urban lifestyle hotel. The Marker Hotel is a Leading Hotel of the World and it is imperative that the candidate must have the ability to deliver a high level of Guest Service in a confident and professional manner.

We are proud to be listed as a Great Place to Work 2017 & 2018 - 

Management responsibilities:

  • To ensure the hotel achieves the Leading Hotels of the World Quality Assurance targets and that the highest standards of luxury and quality are delivered consistently to our guests;
  • To deliver excellent care to our guests;
  • To carry out departmental audits to ensure LHW is achieved by all team members;
  • To ensure that the Hotel’s Vision & Mission statement is communicated to the team;
  • To ensure that areas of responsibility are clean and well maintained;
  • To ensure that the ambience in departments (lights, music and temperature) are controlled;
  • To report defective materials and equipment to the appropriate departments;
  • Ensure that all new initiatives are implemented in the agreed time frame;
  • To ensure that personal objectives are set and achieved on a yearly basis;
  • To ensure a consistently high level of security is well maintained throughout the Hotel;
  • To ensure guest feedback is acted upon in a timely manner ensuring the relevant people are informed and that all necessary action is taken to prevent reoccurrences;
  • To monitor all purchasing and costs in the department and to ensure that spend is in line with budgets and in line with purchasing procedures;
  • To accept a flexible work schedule necessary for uninterrupted service to Hotel guests and to maintain flexibility within teams;
  • To provide support where necessary in other areas of the Hotel;
  • Drives business results through revenue growth and cost savings efficiency.


  • To assist in the recruitment and selection of team members;
  • To appraise all team members in accordance with the agreed appraisal procedure;
  • To ensure that all team members comply with the employee handbook;
  • To ensure holidays, bank holidays and lieu time are managed for all team members;
  • To ensure departmental daily briefings are carried out at relevant times;
  • To chair monthly departmental meetings and ensure team members attend General Team Meetings and ECCM when required;
  • To ensure that all team members are rostered in accordance with the Organisation of Working Time Act;
  • To ensure that all team members adhere to the hotel’s grooming procedures;
  • To identify develop key team members;
  • To train all team members have a full knowledge and understanding of the Leading Hotels of the World Quality Assurance targets and that the highest standards quality are delivered consistently to our guests.

Fire, Health & Safety:

  • To have a full understanding of Fire and Emergency procedures;
  • To have a full understanding of Health & Safety regulations and carry out risk assessment’s in own department;
  • To ensure that the hotel is compliant with all Food Safety regulation;
  • To ensure all accidents and incidents are investigated and reported in accordance with the hotel’s accident/ incident reporting procedure;
  • To support the hotel’s Environmental policy by complying with waste management and monitory energy efficiency.

Specific duties:

Specific duties are in line with Standard Operational Procedures issued on commencement of employment.

What do we have to offer you:

  • Competitive Salary;
  • Meals whilst on duty in our employee restaurant;
  • Complimentary provision and laundry of uniforms;
  • Employee Discounts;
  • Tax saver commuter tickets and bike to work scheme;
  • Employee Recognition Awards.
This job has expired