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Job offer description

Runway BPO, a leading European International Business Process Outsourcing company, provides European and Scandinavian businesses with full-scope nearshoring services whilst placing quality as our top priority. During the last 15 years we have become a multi-lingual and multi-tower BPO company, providing Nordic, Western European and multinational businesses with cost-effective nearshoring services, performed by 1100 motivated and friendly employees operating from 9 different offices in 5 European countries.

Runway is a part of Webhelp Group. Webhelp is available in 100 sites in Europe, the Americas, Asia and Africa with close to 40,000 new colleagues.

Job Description

The candidates we are looking for have excellent communication and listening skills, are very good problem solvers and like to help people. Customer Service Specialists answer customer´s questions  with the goal of ensuring a positive customer experience via phone and e-mail. The work entails helping Reise Service Deutschland’s (a German travel Company) customers plan their trips.

Requirements

  • High-school education
  • Willingness to help and solve requests;
  • Very good verbal Dutch (written Dutch will be a bonus);
  • Good command of English;
  • Excellent communication and interpersonal skills;
  • Able to handle stress, confident, can adapt to change/flexible
  • Patience, positivity, friendliness;
  • Teamwork
  • Previous experience in customer service and travelling will be considered as an advantage.

Company offers

  • Individual bonuses;
  • Team building events;
  • International environment and valuable experience;
  • Excellent opportunity to practice languages and develop new skills;
  • Positive colleagues;
  • Paid training
  • Possibility to work either in our Tallinn or Tartu office.

 

Additional information

If you think you are the perfect candidate for this role, please apply by submitting  your CV in English to hr.tallinn@runwaybpo.com.

Please note that we will only contact second round candidates who will meet the requirements as set above!

Job details
Occupation field:
Work experience:
Work experience is required
Duration of work experience:
Up to 1 year
Language skills:
  • Dutch
  • Very good
  • English
  • Very good
Salary range:
Not provided
Date of expiry:
Link for more information:

About company

Runway BPO, a leading European International Business Process Outsourcing company, provides European and Scandinavian businesses with full-scope nearshoring services whilst placing quality as our top priority. During the last 15 years we have become a multi-lingual and multi-tower BPO company, providing Nordic, Western European and multinational businesses with cost-effective nearshoring… Find out more