Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector.
We are Different by Design.
The Digital/Connected Services Specialist is the first point of contact for Honda cars’ end customers with questions about digital/connected technologies integrated in Honda’s car products. He/she provides inbound support to enquiries & complaints and outbound support to specific campaigns. Handles calls and e-mails from customers daily. The Digital/Connected Services Specialist will provide support and mentoring to the Customer Care Representatives in the Honda account for any digital services queries they may have.
Why to work for Concentrix?
We provide a clear path to career development and offer support, advice and coaching every step of the way. Some of our other benefits include: