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Customer Support Agent (French Speaking)

by:  The Coingaming Group

The job offer is available for the following event:

Do you want the chance to use and further develop your exceptional skill set in a highly rewarding and fast-paced environment? Do you relish the opportunity to be innovative and drive continuous improvement in the customer experience? If so, we're looking for you to join us on the next exciting stage of our journey.

You'll be an essential member of the Support Team, providing an unbeatable experience for our clients. You will provide a service that exceeds our customer expectations, ensuring queries and issues are resolved on the first contact.
The business is expanding rapidly, so you'll be used to working in a fast-paced environment which is constantly evolving and innovating, putting our customers at the heart of everything we do.

 

Job description, tasks

  • Answer queries via Live Chat and email

Requirements

  • Experience managing demanding customers
  • Excellent computer skills
  • Excellent communication skills
  • Excellent written English and native French language knowledge

Beneficial skills

  • Multitasking
  • A strong eye for detail

We offer

  • A fun, fast and fair work place
  • Competitive pay
  • A work environment that welcomes your ideas and suggestions, no matter if they're big or small
  • The best work parties and events
  • SportID
  • Unique personal development opportunities within the company
  • Flexible holiday structure and sick pay
  • Multiple possibilities to attend conferences and events
  • No corporate BS
  • Comfortable offices with plenty of food, drink and good vibes

Additional information

  • This role involves working shifts, weekends and some unsociable hours. During the interview the working pattern will be communicated.

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