Partner sites:EURES

Customer Service Representative with French

by:  IBM Client Innovation Centre Czech Republic, s.r.o.

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Job Description :

We are currently looking for enthusiastic new colleagues that speak FRENCH.
Interested to start building a real career in the most developing industry?
Intrigued about working in an international environment, surrounded by over 80 nationalities?
Invest into your future with biggest non-state employer in Brno!

In a perfect world you are:

  • A good listener with passion to help others
  • Polite, tactful and patient (comes in handy with demanding customers)
  • Able to analyze information and solve problems
  • A team player
  • With at least basic computer experience and hungry to learn more
  • Able to understand the difference between a scanner and a shredder :)

In a CSR position you will:

  • Provide customer support to employees of our partner companies
  • Handle inbound and outbound calls, emails and chats
  • Discover IT services to their full capacity
  • Gain real skills and work experience
  • Get unmatched career choice opportunities

You can expect the following Benefits:

  • Extra 5 days of paid holidays
  • Attractive mobile tariff for all employees
  • Multisport Card (800 sport and relax centers in 140 cities over Czech Republic)
  • Private medical insurance plan
  • Pension and life insurance
  • Attractive referral bonus programs
  • Access to vast platform of self-education programs, certifications, free language courses
  • Relocation assistance (for German, Dutch and French language)
  • Various IBM employee discounts (restaurants, electronics, beauty salons etc.)
  • Language, soft skills and IT skills improvement

Required Technical and Professional Expertise:

  • Are sociable person
  • Have great listening skills and passion to help others
  • Are polite and tactful (even with some not very happy customers)
  • Are able to analyze information and solve problems
  • Are always optimistic and positive (or just trying to be)
  • Have some basic IT skills

Preferred Technical and Professional Experience:

  • Basic computer experience with Windows, Mac or Linux operating systems
  • Language skills on communicative level

You will have the opportunity to:

  • Join our Succeeding@IBM Program - a structured on-boarding and development program
  • Become part of our diverse and multinational community and collaborate within global and local teams
  • Gain knowledge and develop skills through our world-class trainings
  • Benefit from mentoring and coaching
  • Balance your work with your life and enjoy a flexible working environment

Please, take in consideration, that should your application be successful, our recruiters will contact you.

This job has expired