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Job offer description

The Customer Consultant is responsible for handling customer queries (phone and e-mail) and supporting individual and business clients (mainly from Quebec, Canada) in incoming communication. There are no sales involved.

Reqiurements:

  • fluency in French
  • communicative English 
  • general IT knowledge
  • proactive and positive approach
  • ability to multitask
  • responsibility in processing customers’ data (business and individual customers)

Benefits:

  • friendly, innovative and multinational working environment
  • attractive benefit system including sports, medical and leisure
  • full time employment contract
  • remote recruitment process
  • participation in Arvato knowledge competitions
  • opportunity to gain experience in customer service
  • friendly and supportive work environment
  • off-work activities including sport, picnics, nights out etc.
  • access to career paths  within company structure via internal promotion system
  • suport for candidates relocating to Poland from another country
  • work location in modern office complex
Job details
Occupation field:
Work experience:
Work experience is not required
Language skills:
  • French
  • Fluent
Salary range:
Not provided
Date of expiry:

About company

arvato Polska is a part of arvato AG group, which belongs to the international media concern Bertelsmann SE & Co.KGaA. Since 1994, as an outsourcing pioneer in Poland, we have been providing a wide range of services ranging from advanced IT solutions, mass correspondence (lettershop), logistics, telephone contact centres, implementing loyalty programmes, and specialised financial services … Find out more