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Description

  • Contact customers via e-mail/phone/fax and initiate collection activities;
  • Identify and collect payment of overdue invoices through proactive planning, prioritization and execution of daily call cycles; 
  • Provide necessary information of credit worthiness to customer service when required;
  • Manage the customer portfolio within the agreed credit terms and credit limits;
  • Meet cash collection targets keep up-to-date;
  • Reinstate accounts when payment is received;     
  • Initiate Collection Agency activities, providing collection data and contact details to the Collection Agency;
  • Instigate legal proceeding (in-house or external) for accounts that require legal resolution.
  • Flag invoices that relate to doubtful balances to be written off and input notes why the balance is not collectable;
  • Follow escalation routes, adhere to laid down procedures and proactively identify problem areas and propose likely solutions;

Requirements

  • Previous experience in Collection/Cash Application, having a transactional role in OTC area;
  • Experience with accounting systems; SAP would be a plus;
  • Competent Microsoft Office user: Excel, Word and Power Point;
  • Ability to prioritize and schedule workload;
  • Reliable, active approach striving for process improvement;
  • Team player.

Offer

  • Competitive local salary and performance bonuses
  • Attractive benefits package: meal vouchers, public transportation, medical services, private pension, life insurance, gym
  • Trainings delivered in classrooms or virtually and access to a global network of knowledge
  • Chance to become a subject matter expert for complex processes
  • Possibility to practise your language skills with native speakers
  • Opportunity to work with top clients on large projects
  • Dynamic, intercultural working environment.
This job has expired