Bulgarian speaking Customer Support Analyst (Budapest)

Our partner is a leading independent provider of IT infrastructure services. If you would like to join our high-quality partner, send us your CV and help us to shape the future!

Job description

• Working on the Customer Service support, answering calls and emails in order to resolve customers’ IT issues and queries.
• Document internal procedures, assist with onboarding of new users
• Work together with colleagues to share information, collaborate on problem solving and identify major service issues.

Job requirements

• Fluent or native English and Bulgarian language knowledges
• Excellent communication skills, both written and verbal
• Good problem solving skills
• Customer orientated personality

Compensation & benefits

• Professional development opportunities
• Outstanding salary and benefit package
• A company with a stable background
• Language learning opportunities
• Good working atmosphere