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Job offer description

If you speak Swedish minimum B1 level, good English, and are willing to live in Riga, Latvia, you might just fit the role!

We are looking for proactive team members, that will work smoothly with the Sales and Underwriting teams of our customer.

Good communications skills, a desire to understand the Insurance field and a good eye for details will qualify you for this role!

Main responsibilities

  • Back office operations, exception management, investigate/ resolve system errors
  • Provide support to client's teams (mail / chat) & resolve their queries on products/ offerings
  • Handle policy issuance/ maintenance activities
  • Communicate with customer (mail/ chat) & process their requests in systems
  • Communicate (mail) with vendors/ partners to solve their queries 
  • Contact other insurance companies to seek prospect’s existing insurance details
  • Maintain customer records in internal systems

What do we offer?

A career within a dynamic and constantly growing multinational environment and a fresh and enthusiastic team.

The promise for unparalleled learning opportunities, adapted to your needs and supporting your growth.

An attractive compensation package including: gym card, meal tickets, private insurance, and relocation package (where the case)

Job details
Occupation field:
Work experience:
Work experience is not required
Language skills:
  • English
  • Good
  • Swedish
  • Good
Salary range:
Not provided
Date of expiry:

About company

Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over… Find out more