Your heart beats technics and you have a curiosity for the IT and professional audiovisual industry. You like to get hands-on, while you are also a patient listener and enthusiast trainer. You will be handling a wide variety of technical sales activities for a strong, international B2B brand. You will work alongside the technical support and sales teams, while keeping a close touch with marketing as well.
• Technical consultancy:
o Pre-sales: translate a wide range of hardware solutions to applications used in a variety of markets. Assist the brand‘s clients (distributors, system integrators and IT managers) in designing their project and create project proposals in cooperation with the sales team. Prepare a technical proposal by offering various solutions and helping clients understand the technical/economical differences. All projects are created and followed up on in CRM.
o After-sales: analysis of technical problems and trouble-shooting, conduct regular follow up and monitor for new sales opportunities
• Product management: become an expert in the brand’s product portfolio and share your knowledge with the rest of the team and customers. Keep an eye on the product roadmap and manage the product life-cycle in close cooperation with your colleagues. Stay tuned with technology trends and competitors’ products. Participate in new product introduction schedules, incl. testing, creation of training/marketing materials, pricing, market positioning, ... . Cooperate with the brand‘s headquarters on product development based on market feedback.
• Market knowledge development: create and collect accurate product comparisons, case-studies, system applications and operations, ... from a diversity of markets. Assist in the creation of marketing materials (website, brochures, mailings, ...). Gather knowledge of both compatible products and competitors, incl. how their products are used in different markets.
• Events & trainings: Prepare product presentations for use in-house, webinars, events or at customer’s premises. Demonstrate products and solutions life in our Demo & Training Center at customers’ facilities. Assist with the preparation of seminars, conferences and exhibitions, incl. deciding topics, testing, setting up and training visitors.
• Data-driven reporting: provide insight in projects on the one hand and product life cycle on the other hand, by creating result-driven dashboards and reports.
Min. bachelor or equivalent by experience in technical, computer hardware, network engineering, computer sciences;
At least 3 years in a technical or product management environment;
Speak & write min. 3 languages fluently (NL, EN + 1 or more);
Eager to learn new ideas and skills where necessary;
Open to cultural differences;
Keeping an eye on technical trends by following popular blogs, magazines and business news;
Knowledge of the most common operation system versions is required;
Knowledge of computer hardware and networking is required;
Knowledge of electronics and A/V technology is required;