Accommodation Assistant

The Galway Bay Hotel are currently recruiting for Accommodation Assistants to join our great team within the Accommodation department.

We are particularly interested in candidates who are available full time/during the week, and part-time/weekend staff are also required.

Key Responsibilities:

• To have a thorough knowledge and understanding of all standards of performance and delivery within the accommodation department
• Follow and implement Hodson Bay Group Brand Standards
• Participate in Departmental training
• To work as part of the Accommodation Team
• Ensure cleanliness of public areas
• Clean guest bedrooms and bathrooms
• Vacuum rooms and corridors, lifts, stairwells
• Change and replenish bed linen, towels and guest amenities in line with company guidelines
• Undertake regular deep cleaning tasks
• Restock and maintain trolley on daily basis
• Be environmentally aware
• Dispose of waste accordingly as per company guidelines
• Follow lost property procedures
• Check public areas and toilets taking corrective action where necessary
• Manage guest requests in a timely and efficient manner
• Comply with hotel security, fire regulations and all health and safety legislation
• Assist other departments wherever necessary and maintain good working relationships

The ideal candidate for this position:

• Must be flexible, enjoy a challenge, and be able to work outside the comfort zone while maintaining the ability to be objective and positive
• Be courteous and focused on providing a consistently high standard of service
• Must be a team player with the ability to multi task
• Must be standards driven and detail orientated, with the desire to progress within the luxury market
• Maintain a professional image at all times through appearance
• Previous experience in a similar role in a 4 star hotel would be advantageous
• Must possess excellent communication and interpersonal skills
• Great organisational skills

Benefits:

• Complimentary use of Galway Bay Fitness & Swimming Pool
• Meals when on duty
• Free Parking
• Training in every aspect of the role
• Hotel Discounts within Hodson Bay Group
• Motivational Benefits - Employee of the Month & Refer a Friend etc
• Active Sports & Social Club

A proud member of the Irish Hotel Federation Quality Employers Programme, the Galway Bay Hotel provides many development opportunities for motivated and efficient people in all departments. We aim to foster a positive team spirit and enjoyable working environment through mutual respect and trust.