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Beschreibung des Stellenangebots

KEY OBJECTIVES AND ASSOCIATED RESPONSIBILITIES:

  • Cleaning and Housekeeping duties are required.
  • Organize and maintain trolley and guest supplies as per standard.
  • Conduct daily inspections and co-ordinate work schedules in all areas of the Hotel
  • Ensure assignments carried out by employees are completed and that a thorough handover is completed each shift.
  • Schedule staffing as per occupancy levels and Business levels including F&B and outlets.
  • Deputize in the absence of the Assistant Department Head.
  • Develop, guide and motivate associates
  • Check Standards of Cleanliness performed by Senior Housekeepers and Housekeepers and assess retraining needs.
  • Propose ideas and suggest improvements where felt necessary.
  • Supervise staff.
  • Ensure adequate par stock levels are maintained.
  • Daily inspection of rooms, spot-checking rooms including stay-overs.
  • Schedule specialist cleaning projects assigned by Department Head.
  • Carry out linen stock takes and inventories.
  • Liaise with Department Head on a regular basis in relation to cleaning program and training needs.
  •  Conduct daily briefing with staff
  •   Ensure all SOPs are checked and updated annually and implemented
  • Ensure efficient running of the Laundry Department and ensure that a ready supply of Linen is always available for Accommodation and F & B.
  • Develop skills in Opera, Alkimii,and Computer applications like Word and Excel
  • Report potential disciplinary issues.
  • Handle customer queries, request and complaints with tact, patience and courtesy; if necessary contact Senior Management if the customer remains unhappy.
  • Perform any other duties requested by Department Head.
  • Oversee and ensure accurate documentation and storage of Lost and Found items abiding by the year and a day policy.

EXPERIENCE / REQUIREMENTS (Mandatory & Desired):

Mandatory

3 years previous Hotel Accommodation experience.

Excellent Communication skills

Basic first aid, manual handling and fire awareness training.

High standard of verbal and written communication.             

Desired:

Higher Level Diploma in Hospitality and Hotel Management

2 years Previous 5 star experience in a similar position is desirable.

Experienced in using Hotel operating systems such as Opera, Micros etc.

 

Angaben zur Stelle
Bildungsbereich:
Work experience:
Work experience is not required
Gehaltsspanne:
Not provided
Date of expiry:

Über das Unternehmen

The Kingsley is a luxury 4-star Cork hotel with 131 spacious and modern guest rooms, including a panoramic penthouse suite, all with stylish, contemporary décor with a hint of old-world luxury. Overlooking the River Lee, this luxe hotel is across the road from Cork County Hall and 14 minutes' walk from University College Cork. We work with Great Place to Work and Failte Ireland… Erfahren Sie mehr