Receptionist

Clontarf Castle Hotel now wish to recruit an Experienced Receptionist to join our team

Here at Clontarf Castle, people are at the very heart of everything we do. We pride ourselves on being a team of Genuine, Intuitive, Extraordinary and Surprising professionals. This helps us to achieve memorable and individual experiences for our guests and a rewarding, exciting career for our people.

PRIMARY DUTIES AND RESPONSIBILITIES: 

• To ensure all guests receive a genuine, warm, friendly, courteous welcome on arrival and during their stay.
• To anticipate guests' needs whenever possible and to enhance quality service and guest satisfaction.
• To carry out all departmental tasks, duties and checklists as established in the Standard Operation and Performance Manuals.
• To comply with all hotel policies; e.g. Cash Handling and Billing/Credit Policies.
• To maintain good liaisons and communications with management and all other departments, particularly Accommodation.
• To assist in actively and positively promoting sales within the department and maximise every sales opportunity.
• Other duties as required.

EXPERIENCE/EDUCATION:

• 1 years experience working at the Front Desk of a similar 4 or 5 star hotel
• Opera experience is desired but not essential
• Excellent customer service skills
• Strong communication, interpersonal and organisational skills
• Fluent English essential

 

 WE CAN OFFER YOU:

• Competitive Salary
• Uniform
• Free Meals on Duty
• Free Car Parking
• Discounted Room Rates in Various Hotels