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Achieve positive outcomes from Guest queries in a timely and efficient manner. Assist Guests, as necessary. Deliver of guest mail, newspapers and express check out bills to rooms. Demonstrate a high level of customer service at all times. Collect room service/ breakfast cards. Assist Night Management with fire walks, and, in case of an emergency. Demonstrate current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area. Assist with Health and Safety Checks and Night Walks. What are we looking for? Positive attitude and good communication skills. Commitment to delivering a high level of customer service. Excellent grooming standards. Ability to work on your own and as part of a team. Competent level of IT proficiency. To apply for this role We are looking to fill this job as soon as possible and aim to come back to you within the next 2 weeks. If you are successful, you will be invited for an interview followed by a trial shift. https://jobs.hilton.com/emea/en/job/HOT07NYI/Night-Porter