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Floor staff in Italian restaurant - Dublin City Centre

by:  Enoteca Italiana Ltd.

Das Stellenangebot ist auf folgender Veranstaltung verfügbar:

Floor Staff Processes orders from customers and serve food and drink at the tables.

 

  • Greet and escort guests to tables.

  • Take orders, by writing in your notebook, from clients for food and drinks at the restaurant.

  • Serve food and drinks in accordance with the Standard of Service (attached)

  • Discharge excellent customer care in carrying out duties. 

  • Charge for food and drinks and services, under more experienced staff’s supervision, or, once the required training has been undertaken and/or the required expertise has been acquired, independently

  • Operate a cash register, once the required training has been undertaken and/or the required expertise has been acquired.

  • Arrange and set the tables. 

  • Clear and set up tables, as well as keep tables and dining areas clean and set for new diners

  • Register table reservations and check online reservations every half hour

  • Ensure that the dining areas are kept clean at all times including the terrace, shop front, and rear areas

  • Serve alcohol in line with the Irish alcohol regulations

  • Operates a professional coffee machine and makes high-quality coffees and hot beverages

  • Refer all allergen requests to the managers and chefs.

  • Report to the manager on routine maintenance issues

  • Refer all customer complaints to the managers

  • Additional duties as required, to comply with any reasonable request by the Head Chef, Supervisor or Management

 

Knowledge and Skills:

  • Possess a HACCP certificate

  • Knowledge of Health and Safety rules and procedures

  • Knowledge of Italian food and wine

  • Ability to establish priorities, and to proceed with objectives

  • Previous experience in a similar role

 

Experience

  • Preferably at least 2 years experience in a busy restaurant and have a good understanding of Italian food and wines

 

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