Duty Manager

Job description

The Wilder Townhouse represents a truly unique experience in the concept of a resident’s only townhouse. All that you would expect in terms of luxury, personalised service and personality are the Wilder’s cherished hallmarks. This is an exciting opportunity for a supervisor looking to take their career to the next level or an already experienced Duty Manager.

Located on leafy Adelaide Road in Dublin 2 The Wilder Townhouse features 42 individually designed guest bedrooms, Garden room restaurant and Gin & Tea rooms.

Ideally, our new colleague will have experience in a 4- or 5-star hotel or similar luxury environment. Excellent communication skills and the flexibility to work in a guest-facing role are a must, along with the adaptability to support the overall operation of the townhouse.

Key Responsibilities

- Exceptional service standards and leadership.

- Passion for product quality.

- Outstanding attention to detail.

- Desire to anticipate the needs of our guests and build excellent rapport with them, to create memorable experiences.

- The ability to work within a dedicated and passionate team.

- Develop and train the skills of your team.

- A “Can Do” attitude and flexibility to work cohesively with other departments.

Regardless of your position at The Wilder Townhouse, we expect the entire team to live by our values, to be an exemplary ambassador and a welcome host to our guests.

Job Types: Full-time, Permanent