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German Customer Service Specialists - Ireland

by:  FRS Recruitment

Das Stellenangebot ist auf folgender Veranstaltung verfügbar:

Job Title: German Customer Service Specialist 

Reporting to: Customer Service Manager

This is a permanent job. 

 Do you speak German, are you  passionate about Customer Care?

Our client is seeking to employ a number of Customer Service Specialist with fluent German to join their team. This is a chance to work within a team that is at the heart of the business and showcase your skills delivering a high level of customer service. The role involves supporting customer needs via all communication channels. It will be fast-paced and varied role and will give you the opportunity to work in a great work environment .

 The Role:

  • Deliver a high level of customer service, putting the customer first at all stages of their journey
  • Work closely with a diverse and vibrant team
  • Communicate effectively between customers, client and the team.
  • Resolve queries at the first point of contact through various communication channels.
  • Liaising with finance and sales. 
  • Professionally handle all enquiries, payments and follow up on any issues efficiently

The Candidate:

  • Experience working in a customer service role providing excellent customer service
  • Proficient in MS office (i.e., Word, Excel) and Sap
  • Fluent written and spoken ability in German and fluent English
  • Excellent communication and interpersonal skills
  • Enjoys working in a busy, fast-paced environment
  • Great attention to detail and organization skills

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