Credit Control Analyst - Spanish speaking - Szeged (afternoon shift) | EURES - European Job Days

Credit Control Analyst - Spanish speaking - Szeged (afternoon shift)

by:  BP

Das Stellenangebot ist auf folgender Veranstaltung verfügbar:

Discover how our diverse, talented people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team.

Join our team and advance your career as a Credit Control Analyst – Spanish speaking

If you join our team, you may have the following responsibilities:

  • Effective cash collection and monitoring of customers’ accounts consistent with BP’s credit standard & policies and preparing collection reports
  • Monitor credit and fraud violations and inform / involve all relevant stakeholders within their DOA
  • Dealing with customers’ accounts and keeping these fully reconciled (including relationship with Accenture)
  • Adhere to the Team’s regular KPI’s (such as working conditions and performance)
  • Deal promptly with customer disputes / issues in order to secure payments and follow the escalation path
  • Maintain and develop working relationship with Crossfunctions (incl: Sales, Customer Service team etc)
  • Be able to identify key , strategic or high risk business customers and issues and take actions together with the relevant stakeholders
  • Utilize all communication channels to resolve issues and perform daily tasks (e.g.: call customers not only send emails)
  • Participate in Continuous Improvement efforts; initiate and raise „quick wins” where these are relevant
  • Review and make decisions based on customers’ blocked orders
  • Compliance with all relevant Credit Management related and QMS/EMS policies

In the Credit Control Analyst role, we have the following requirements:

  • Previous credit control / cash collection or customer service experience (2+ years)
  • Fluent English and Spanish knowledge
  • Any kind of College Degree or Economics (High School) with relevant language skills
  • Able to deal with complex situations while maintaining the right balance of customer and business focus
  • Able to produce consistently high quality information within tight deadlines

At BP we provide the following environment & benefits to you:

  • a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are highly valued
  • possibility to join our social communities and networks
  • chill-out and collaboration spaces in a modern office environment
  • learning opportunities, language courses and other development opportunities to shape and advance your career path
  • different bonus opportunities based on performance, wide range of cafeteria elements
  • life & health insurance, medical care package
  • company laptop
  • phone for private usage
  • opportunity to work from home: up to 2 days / week based on team agreement

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