Beschreibung des Stellenangebots

The Main duties for Customer Support will be responsible for:

  • Handling inbound calls and assisting customers with claims, complaints and queries.
  • Processing orders and online order tracking.
  • Handling delivery issues, refunds and light troubleshooting of website issues.
  • Providing accurate, valid and complete information to the clients.
  • Identifying and assessing customers' needs to achieve satisfaction.
  • Up to €25000 per annum

Essential skills/abilities a successful candidate should meet:

  • Fluent verbal and written level of both French and English.
  • Ideally 6 months of customer service experience.
  • Flexibility to work shifts.
  • Excellent listening and communication skills.
  • Ability to analyze and resolve customer issues.
  • Strong computer navigation skills and PC Knowledge.
  • Strong problem-solving and multi-tasking skills, as well as attention to detail.

In return you can expect:

  • Salary of 25k plus Performance-Based Bonus Scheme.
  • Relocation Allowance of up to €1,250.
  • 20 days annual holiday 9 statutory days entitlement.
  • Career progression opportunities.
  • Pension, life assurance, education allowance, discounts on the gym membership.
  • Free parking and an on-site canteen.
Angaben zur Stelle
Branche:
Wholesale trade, except of motor vehicles and motorcycles
Berufsfeld:
Work experience:
Work experience is not required
Gehaltsspanne:
Not provided
Date of expiry:

Über das Unternehmen

Wallace Myers International is the recruitment agency of choice for organisations seeking staffing solutions of the highest calibre. With offices in Dublin and Cork, we are the market leaders in professional recruitment and lead the way in the following staffing disciplines - Accountancy, Financial Services, HR, Business Support, Construction, Life Science… Erfahren Sie mehr