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Night Auditor (Cruise Ships)

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Checks Front Desk accounting records for accuracy and, on a daily basis, summarizes and compiles information for the financial records. Prepares a summary of cash, check, and credit card activities, reflecting the financial performance for the day.

DUTIES & RESPONSIBILITIES

  • Posts room charges and taxes to guest accounts

  • Processes guest charges voucher and credit card vouchers

  • Post charges to the guest accounts that have not been posted or were incurred on the night audit shift

  • To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated into PMS system

  • Prints and files reservations for the next business day

  • Verifies all account postings and balances

  • Verifies that room rates are correct and posts those rates to guest accounts

  • Is able to function as a front desk agent especially in terms of check-in and check-out procedures

  • Tracks room revenues, occupancy percentages, and other front office statistics

  • Prepares a summary of cash, check, and credit card activities

  • Summarizes results of operations for management

  • Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information

  • Follow the end of day checklist

  • Must have complete knowledge of emergency procedures

  • Balance the day’s charges, making corrections as necessary

  • Performs wake-up calls

  • Understand the principles of auditing, balancing, and closing out accounts

  • Respond to guest needs, special requests and complaints and alert the appropriate manager as needed

  • Perform nightly balancing of in-room video and long-distance telephone services

QUALIFICATIONS & REQUIREMENTS

  • Valid EU passport

  • Fluently spoken English or German

  • Hospitality degree will be considered an advantage

  • Previous experience in luxury establishments

  • Pleasant and communicative character

  • Professional attitude and appearance

  • Reliability and hard work

  • Great team spirit

REWARDS & BENEFITS

  • Competitive salary and bonuses depending on qualifications and expertise

  • Seasonal or permanent employment

  • Medical and Social Insurance

  • Accommodation and meals

  • Flight tickets refund upon successful completion of the contract

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