Job offer description

SPOC, communicate with users (verbally and written) in English – French. Log, categorize, prioritize, diagnose, troubleshoot and resolve incidents whenever possible. Utilize Remote Desktop Takeover to improve remote diagnose. Follow-up end-to-end progress of all incidents, requests and standard changes. Escalate to 2nd and 3rd levels when required. Execute CMDB update tasks following incident resolutions and change implementation. User-rights management. Conduct End-user satisfaction assessment procedures and reports.

Job details
Sector:
Information service activities
Occupation field:
Engineering professionals (excluding electrotechnology)
Education field:
Computing
Work experience:
Work experience is required
Language skills:
  • English
Salary range:
Not provided
Date of expiry:

About company

Are you interested in working in the Northern region of Belgium, Flanders?Make sure to visit ¨WORK IN FLANDERS¨... Would you be interested to do a seasonal job in hospitality?Ever thought about Belgium – Flanders as a career destination? Flanders, one of the 3 Belgian regions, is integrated in one of the most dynamic economic areas in Central Europe, keeping its growth trend… Find out more